This study examined
the factors being the independent variables on the suppliers’ timely delivery
of materials and services being the dependent variable. The case study was on
Gathuthi Tea Factory which is among the leading producer of high quality black CTC
tea globally and where the suppliers of raw materials are mainly growers of the
green tea leaves. The other suppliers supply other raw materials and services relevant
in achieving that objective. This study thus put focus on the suppliers of raw
materials and services other than the supply of green tea leaves and how timely
delivery can be achieved. The study was mainly on the inbound logistics of
these materials and services offered by the suppliers. The study considered the
factors influencing the suppliers’ timely delivery of materials are the method
chosen for communication between the buying organization and the supplier, the
level of supplier development a buying organization has engaged with its
supplier, the use of key performance indicators which will set performance
goals for the supplier and managed by the buying organization and last but not
least, the availability of information among the departments of the buying
organization and between the buying organization and the supplier. The study
focused to investigate if these factors influence suppliers’ timely delivery of
materials and services. The study was guided by the following research objectives:
to find how the methods of communication affect suppliers’ timely delivery of
materials and services; to investigate whether the level of supplier
development affects suppliers’ timely delivery of materials and services; to
determine how key performance indicators affect suppliers’ timely delivery of
materials and services; and to establish if availability of information affects
suppliers’ timely delivery of materials and services. The study will be of
great importance to the management of Gathuthi Tea Factory, to the management
of other KTDA managed factories, to the management of KTDA, the government of
Kenya as well as future researchers in suppliers’ timely delivery.

Other empirical studies
did not investigate on how to attain timely delivery of materials and services
from suppliers’. Instead they had been working closer to the customer and
timely delivery was focused to be achieved for the customers. Suppliers’ timely
delivery involves inbound logistics which should be done in an effective and
efficiently manner by the supplier. In this study, the game theory was used to
explain how method of communication, level of supplier development, key
performance indicators and availability of information affect suppliers’ timely
delivery of materials and services and to be precise the cooperative game
theory where it can be applied to the case where players can achieve more
benefit by cooperating than staying alone. This study used non-probability sampling
since it was only concerned with targeted respondents. Purposive sampling was
used to select samples from the population strata which involved selecting
certain units or cases based on a given specific purpose rather than randomly
(Kothari, 2011). The study used a sample size of 28 which consisted of
factory’s heads of departments team and they were the factory unit manager,
purchasing staff, storekeepers, the logistics manager, finance managers as well
as the production managers. Quantitative data analysis which involves use of
statistical tools in descriptive statistics was used in this study. The data
was presented by use of frequency distribution tables, and pie charts to show
the relationship between the variables observed. The study found out that the
use of advanced methods of communication is seen to be positively related to
the suppliers’ timely delivery of materials and services. However, EDI has not
been completely employed because of supplier’s non-compatibility with factory’s
computer systems. Lack of supplier development in the factory has led to the
delayed deliveries in the factory. Lack of use of key performance indicators
has contributed to delayed deliveries of materials and services in the factory.
Availability of information has a positive influence on supplier development
and use of key performance indicators

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