The Benfield Column
S Bathija (CB.BU.P2MBA16008)
Make amends in the carbonate regeneration column where
the fire broke out in Benfield Unit at Sasol as swiftly as possible to resume
operations at the factory so that no further loss is incurred.
In this case we have used the Project Management
Body of Knowledge framework (PMBOK). We have no details about the environmental
and managerial elements in the case. We have only dealt with the development
phase, the execution phase and the evaluation phase. This would provide an
entire idea at the situation at hand and how it would be dealt with.
The repair work had to be completed as swiftly as
possible. This was the major issue faced as the factory needed to be online as
soon as it was possible. So conventional project management techniques which
involved creating some ground rules which included information and instruction
as to how the project would be executed, that was required for the project to
be completed as swiftly as possible. It along with special techniques where
innovation, creativity, enthusiasm and commitment had to be given special
attention to complete the repair project. Motivating the workforce would have
been one of the major challenges.
The execution phase includes the various technical
issues that were faced due to the delayed arrival of the material which had
become a major issue. Also another major issue was the communication between
the people and the individuals that created chaos which could have definitely
been avoided. Better understanding and an open ended communication did not work
very well which had impacted the execution phase severely. The financial issue
that existed was to reduce the financial costs to increase the efficiency and
prove the financial effectiveness of the project while saving millions of
dollars. The issue of being miles apart and communicating with a 10 hour
difference between the US and SA had become an issue. To motivate workers on
the job for timely completion had also become an issue. Ensuring creativity,
enthusiasm and commitment was instilled in the workers had to be monitored and
done. To ensure that every individual involved in the project was taken care of
had become an important task which was directly related to the success of the
project. Another major challenge in this project was to carry out the project
at the highest possible efficiency.
The evaluation phase revealed lot of insights as to
how time could have been if they had taken the religious sensitivity of their
workers into consideration. The evaluations also revealed a inefficient and
ineffective communication system of the key people who worked on the field. The
immediate commencement of the project repair that showed the enthusiasm and
commitment had helped save a lot of time, but the communication could have been
more effective which would help save a lot of time.
Various solutions like patching up the communication
between the people involved in the project, various motivation and enthusiasm
instilling techniques, technical feasibility with efficient and effective
solutions while doing the task in the smartest and most optimum way to save
time which would eventually lead in achieving the most important goal which was
to complete on time. Breaking down the tasks to the individual level could be a
possible solution to speed up all the tasks.
As we can observe implementation of the solutions
has brought out exceptional results and completing or primary objective which
was to complete the repair work as soon as it would be possible. This solution
could have been more effective if all the tasks had been broken down to the
individual level more effectively and efficiently. The various efforts that
were taken up to motivate, and improve communication among workers had been a
major unique feature which would be remembered for years to come.
Our major take away from this repair project is that
how important it is to ensure that all the tasks need to be completed in time
with the effective quality measures in place and also breaking down the tasks
to individual level to focus on the importance of timely completion at the
individual level so the project can be completed on time as a whole while
making sure the individuals are well informed and aware of the tasks at hand
and the importance of motivating them for the timely completion had directly been
linked with the heart of the primary objective of the project. This can be
related with the immediate commencement of the project repair that showed the
enthusiasm and commitment and also the creativity that was used in the positive
sense to achieve optimum efficiency is a major learning take away in this case.
Importance of Efficient and effective communication is also a learning we can
take away.. A final learning from this case is that how important it is to
breakdown tasks to the lowest individual level and ensures that their needs are
taken care of and thus they remain motivated and focused which would eventually
be a win-win situation with the timely completion of the project taking place.