Client brief: Coca-Cola

It is headquartered in Atlanta, Georgia. It
is incorporated in Wilmington, Delaware. The formula and brand were bought in
1889 by Asa Griggs Candler, who incorporated it in 1892, wherein it only
produces syrup concentrate which is then sent to various bottlers all over the
world who hold exclusive territories. It is an American multinational beverage
corporation and manufacturer, retailer, and marketing of non-alcoholic beverage
concentrates and syrups.

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About the campaign:

This campaign is about creating a good
communication between two countries – India and Pakistan. The campaign was
executed in 2013 by Coca-Cola Company. It considered people from both the
countries as its participants. A 3-d device was installed in a public place
(e.g. Mall) and the participants from both the countries were asked to touch or
communicate to other person in other country as the campaigns main idea was to
break the barriers between the nation by communicating and sharing happiness.

Big Idea:

There is always political tension between people of
India and Pakistan, where people belonging to these two groups used to live
with conflict. Coca cola thought this is the right issue which can be focused
on so that people across borders can share a simple moment of connection and
joy with the help of technology. Where not only the brand is promoted but
social message of unity and brotherhood as well


The campaigns main idea was to break the
barriers between the nation by communicating and sharing happiness through 3d
touchscreen technology to project a streaming video feed onto the vending
machine screen while filming through the unit to capture a live emotional

Reasons for success:

It sent
across the message of peace and harmony and people can see and feel people on
the other side.

of digital media that can be accessible by any type of customer irrespective of
their demographics which helps the company to reach/penetrate into the market
very fast until the last mile.

time saving, cost effective, reachability, easy to share the information, users
can view the content ‘n’ number of times 24×7, the viewer’s count can be estimated,
viewers interest and taste can be analyzed.


To make
communication campaign were none of the people featuring in the film
were actors, and their reactions were completely natural and real.

Brand Communication, goal, purpose and its

The company can sustain for a long period, if
it is committed to improvement of the customers life rather than to improve its
profits. The corporate goal of Coca-Cola is to create happiness. Thus, it has
created the communication strategy in the form of Coca-Cola small world
machines where it tried to create a moment of happiness when both the Indians
and Pakistanis interact with each other. This makes the customers to feel happy
when they think about the campaign and Coca-Cola.

Market size:

The market size of fact in
India is estimated to be around us$ 74 billion in the year 2018. Food and
beverages are the leading segment in fact sector accounting for 43 per cent of
the overall market. Coca
cola is market leader in beverages segment.

Earlier campaign:

In 2009 coca cola launched “open
happiness”, a globally integrated advertising campaign. It was launched
with the objective of increasing sales of soft drinks of the coca cola company
and it invited people around the world to refresh themselves with a coke and
continue to enjoy the simple pleasures of life.


Designing the small world machines

Selecting the locations to conduct the

Designing the campaign to be simple,
attractive and easy to remember and should deliver the content.

Awards won by the campaign:

It won canes lion award in 2013.

Post campaign results:

campaign became the highest-shared story in the history of Coca-Cola:

The video
got nearly 3 million YouTube views.

It was
viewed by more than 18 million Facebook and twitter user.

campaign received 4860 unique mentions on over various platforms.

It was
witnessed by more than 10,000 participants in the live event and created more
than 700 connections across the borders.

It helped
increase coca cola’s brand awareness and enhance coca cola brand equity in the
view of the public in the respective countries. 


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